Once a Generator transfer is initiated by the Transferor, the Transferor can withdraw the transferred Generator only if the Generator has not been accepted by the Transferee. Below are the steps to withdraw a Generator transfer.
- In the Account Dashboard, locate the Outbox
- Under the Generator section of the Outbox module, User can withdraw an individual generator by clicking on the Withdraw hyperlink or withdraw all generators by clicking on the All hyperlink. User clicks the ‘More’ icon at the bottom left of the table to expand the pending generators list.
Note: A maximum of five generators are displayed on the Outbox module. If there are more than five Generator Transfers, select the ‘More…’ icon at the bottom left of the table to view more generators.
- Click the ‘OK’ button in the pop-up box to withdraw the generator transfer(s).
- The withdrawn generator(s) will be returned to the Transferor’s GIS account. The Transferor and Transferee will be notified via email of the withdrawn generator transfer(s).