FAQ

General Questions

• Where can I find the most current REC Prices?
• What is the NEPOOL GIS Usability Group?
• How do I receive my CL&P LREC/ZREC payment?
• What is NEPOOL GIS?
• How do I sell RECs in NEPOOL GIS?
• Can I bank my Certificates to a future trading year in NEPOOL GIS?

See all 7 articles

Account Registration

• I just activated my account. Why am I having issues logging into my account?
• Where is my activation email?
• Where can I check to see if my company is a NEPOOL Member?
• What are the fees to use NEPOOL GIS?

Account Management

• How do I update my Non-NEPOOL Account Name?
• How do I update my NEPOOL GIS account information?
• How do I reset my password through the GIS login page?
• How do I update the Account Administrator for my GIS Account if the previous account manager is no longer with the company?
• Where can I find my Account/Company ID?
• Can multiple users access the same GIS Account?

See all 8 articles

Project Registration

• What is NHPUC's REC Program Notification Procedures?
• How do I register an aggregated project in NEPOOL GIS?
• What is the difference between MSS and NON projects in NEPOOL GIS?
• Why does my project registration show Pending status?
• How long does it take to get a project approved?

Certificate Transfers

• Do I need to manually 'bank' my Certificates at the end of a trading period?
• What is the difference between Banked Certificates and Transferable Certificates?
• Do previously issued Certificates transfer to the new account after a redirect transfer request has been processed?

Forward Certificate Transfer Management

• How are Forward Certificate Transfers Rounded when Percentages are applied?
• Can I create a forward transfer for a GIS Project in a Pending Status?
• What is an Irrevocable Forward Transfer?
• Do existing forward transfers transfer to the new account after a redirect transfer request has been processed?
• What is the end date I should use on the Forward Certificate Transfer form for my LREC/ZREC contact?

Meter Data & Emissions Reporting

• Can I upload generation data for more than one project at a time?
• Can I upload generation data for more than one vintage month at a time?
• Can I true-up data spanning multiple quarters or possibly multiple years (beyond just Q4 to Q1)?
• What are the metering requirements in NEPOOL GIS?
• What trading period will my MMA data be applied to?
• Who do I contact regarding missing generation data for my NON project?

See all 9 articles

Retirement

• How many retail subaccounts do I need to make in my LSE account?
• What is the difference between Reserve Certificates, Settled Certificates and Unsettled Certificates?
• How can I transfer Settled Certificates to another Compliance Subaccount?
• Can I assign my load obligation for a prior trading period after the trading period is already closed?
• What is the Attribute Laws Apply checkbox for?

Imports and Exports

• How are the Claimed MWhs for Import Projects determined?
• Can I bring import only Certificates into NEPOOL GIS?
• How should the hourly import generation data file look to account for DST changes?

Reports

• Why do I not see the current quarter's data on the My Certificates Disposition Report?
• What is the differences between Residual Mix by Fuel and Residual Mix parameters in the Residual Mix Public Report?
• How long after the close of the trading period will the Settled Certificates Disposition reports be published?
• What report do I access to see how my MA Solar Carve-Out II Certificates are calculated?
• What report can I view to see the number of Certificates with labor dispute?
• How do I access the quarterly Labor Characteristics statistics?